In the e-People service, you can file a petition with the Korean Administrative Agencies in regard to the following matters:
* Requests to explain or interpret administrative affairs - including laws, institutions and procedures - through inquiry or consulting
* Suggestions on improving government policies or administration systems and their operations.
* Requests to solve problems like administrative agencies’ unlawful acts, unfair or passive measures and unreasonable administrative systems, which infringe on people’s rights, cause difficulty or place unnecessary burden on people.
* Require administrative agencies to take actions on other matters
You submit your question, an e-petition, and it gets routed to the proper agency, and according to the interview it takes about a week for you to get a response in Korean and English. It is useful, he said, for dealing with conflicting and misinformation, and with the apparent policy of receiving 20 different answers to 20 different questions from 20 different government officials.
2 comments:
Good luck with that!
I used this site to ask why I, as a British man, could not have my name on any of the Korean paperwork that documents my daughters birth.
"The Resident registration system was made to record and manage the residence record of Korean, not for foreigners. If you want to be registered, therefore, you have to become naturalized."
At the end, they came up with this little peach:
"To explain more detail of Korean law, we highly recommend to use your wife who can speak korean well. Thank you."
Silly me! I thought that by filling out a multi-lingual petition I could expect to have my query answered by somebody capable of explaining a situation to ME; somebody who would not need to rely on the Gu office trick of saying "please explain to your husband that this is Korea and things are different here".
/rant off
Wow, thanks for sharing. That's the kind of attitude people are trying to avoid in the first place. If this is a trend maybe we'll file an epetition to complain about the epetitions.
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