Tuesday, September 15, 2009

Time to deal with airports again.

This is post-dated, so by the time you read it I will have begun the 30-hour trip from Pittsburgh back to Gwangju. I like being in Korea and being in Pennsylvania, but I just hate going to them. The back-and-forth---the longest trip took over 40 hours*---can be traumatic, and its not made any easier by spending all that time awake in awkward positions in economy class. Whomever is in charge of this really ought to board economy class first, because passing by those pampered assholes in first class inspires quite a rage against the wealthy. They practically get their own beds, while a linebacker yells at us in the back to sit down.

Anyway, I thought I'd repost something I initially put up in January, a New York Times column by Thomas Friedman whose first few paragraphs go through my mind each time I have to make the unnerving transition between Asia and the US:
I had a bad day last Friday, but it was an all-too-typical day for America.

It actually started well, on Kau Sai Chau, an island off Hong Kong, where I stood on a rocky hilltop overlooking the South China Sea and talked to my wife back in Maryland, static-free, using a friend’s Chinese cellphone. A few hours later, I took off from Hong Kong’s ultramodern airport after riding out there from downtown on a sleek high-speed train — with wireless connectivity that was so good I was able to surf the Web the whole way on my laptop.

Landing at Kennedy Airport from Hong Kong was, as I’ve argued before, like going from the Jetsons to the Flintstones. The ugly, low-ceilinged arrival hall was cramped, and using a luggage cart cost $3. (Couldn’t we at least supply foreign visitors with a free luggage cart, like other major airports in the world?) As I looked around at this dingy room, it reminded of somewhere I had been before. Then I remembered: It was the luggage hall in the old Hong Kong Kai Tak Airport. It closed in 1998.

The next day I went to Penn Station, where the escalators down to the tracks are so narrow that they seem to have been designed before suitcases were invented. The disgusting track-side platforms apparently have not been cleaned since World War II. I took the Acela, America’s sorry excuse for a bullet train, from New York to Washington. Along the way, I tried to use my cellphone to conduct an interview and my conversation was interrupted by three dropped calls within one 15-minute span.

All I could think to myself was: If we’re so smart, why are other people living so much better than us? What has become of our infrastructure, which is so crucial to productivity? Back home, I was greeted by the news that General Motors was being bailed out — that’s the G.M. that Fortune magazine just noted “lost more than $72 billion in the past four years, and yet you can count on one hand the number of executives who have been reassigned or lost their job.”

My fellow Americans, we can’t continue in this mode of “Dumb as we wanna be.”
I've ran out of time before my flight and don't have the time to really get into this as much as I'd like. There are certainly technological deficiencies: I mentioned, for example, that although Narita and Incheon had kiosks with free internet service, Chicago's O'Hare was charging $5 for the first fifteen minutes, and $0.33 for each minute after that. And if you live in Pittsburgh but don't have a car, you're going to have a hell of a time getting to the airport.

Those problems not withstanding, I will say that I've found the biggest deficiencies in American airports and airplanes are the people. Flying into Incheon is a treat, while flying back to the US---on a plane departing from Asia that has no bilingual crew---is a painful experience. There's a lot to be said for Korea's superior customer service and professional decorum, and those are some things I miss when I'm back home. Instead I get to listen to people cursing and yelling about their personal lives behind the counter, or to flight attendants mocking customer requests, or to people at information desks being impatient with visitors who speak English with an accent. And tuck in your fucking shirt.

* My coteacher in Gangjin said I wasn't allowed to take the airport bus from Gwangju to Incheon, and instead I had to fly as much as possible. Walked 15 minutes through Gangjin with two suitcases and two carry-ons. Took a two-hour busride from Gangjin to Gwangju. Went through the bus terminal there and took a cab to the Gwangju airport. Waited around for a few hours at the airport. Flew from Gwangju to Gimpo. Took a bus from Gimpo to Incheon. Because the flight from Gwangju left at 8:00 pm, that meant I had to spend the night at a local motel. It cost me $80 out of my own pocket. Stayed at the motel for roughly 12 hours, then flew to Beijing. Waited roughly six hours in Beijing, then flew to New York. Of course, the flight was delayed in New York for four hours. Finally made the two-hour flight back to Pittsburgh. I got to repeat that again on the way back a few weeks later. For anyone in Jeollanam-do reading: don't mess around trying to fly into Seoul, just take a bus to the nearest city with an airport bus and take it directly to Incheon. Your school is supposed to pay for it---mine never have---but even if they don't, it saves you a lot of aggravation, and it saves you from having to put yourself up at a love motel.

14 comments:

Stevadoo said...

Dude, just because your situation doesn't allow you to fly in first or business class doesn't mean that those who do are assholes.

Signed with love,

An "asshole" who worked hard in high school so he could get a scholarship at a good college and then worked his way the food chain in industry for 16 years until he got a job at an industry-leading company that puts its employees in business class on long-haul international flights.

Walter Foreman said...

Couple of tips...

1. Have you ever asked for a free upgrade when you check in? I always ask and have been upgraded 7 out of the 10 times I've flown back to Canada.

2. For all the hassle of getting from Gangjin to Incheon, next time consider taking a taxi. I kid you not. I bet you could get a cab for between 200,000 and 250,000 won and it would take you door to door in less than 5 hours. On the surface, you might think that's expensive, but it would save you all of this... "Walking 15 minutes through Gangjin with two suitcases and two carry-ons, a two-hour busride from Gangjin to Gwangju, a cab to the Gwangju airport, waiting around for a few hours at the airport, flying from Gwangju to Gimpo, taking a bus from Gimpo to Incheon, and then spending the night at a local motel for 12 hours.

Better luck next time.

kushibo said...

When the revolution comes, business class passengers are first against the wall! ;)

Seriously, after reading about your trek and listening to some friends here in Honolulu and their trek to Croatia, Tanzania, etc., I'm just thankful that my jaunts to the US from Korea are almost always directly to Los Angeles, Honolulu, or San Francisco. END.

Kyle said...

In Pittsburgh, airport express bus 28X runs directly from the airport termainal to downtown. It's cheap, relatively fast, and runs relatively frequently. I think I've used it every single time I've been in and out of Pittsburgh, which is probably close to a dozen times.

Bob said...

No, Steve. You're still an asshole.

palladin said...

Haha why the hate on those who can afford Business / First class on long flights? Its awfully narrow minded thinking, like the Koreans who hate on A$$hole foreign teachers who have it easy getting a job.

Seriously that is what you just sounded like. Probably didn't mean it to go over like that, but you might want to take a step back for a minute. We're not "taking" your money or your seats from you, we've done nothing wrong against you. So in effect its merely jealousy rearing its ugly head. If you want to fly with those comforts then you can spend the cash on it, or do the hustle work to get a free upgrade. If not, then STFU and enjoy the cheaper seating arrangements.

Matt said...

Sorry guys, business class and first class passengers are assholes. Gigantic, triumphant raging assholes.

WeikuBoy said...

Here's another reason why they ARE asses: because we are paying for their asses to sit in luxury. Their rides in business class are deductible as a business expense, as are corporate jets, luxury boxes at sports stadiums, three-martini lunches, and all the rest of the nonsense that they call work but which is really play.

kushibo said...

WeikuBoy's point about taxpayer-subsidized business travel also made me think of another point: the existence of business and/or first-class seats on a plane artificially lowers the supply of seats in general, which raises the price that even economy passengers would have to pay.

I've been in business class only twice, both times as an upgrade (both times because I arrived late to a flight where economy was slightly overbooked but business class was not). I usually ask, but my track record is far worse than Walter Foreman's.

It's a comfortable way to travel, but even if I made more money than now, I'd probably forego it. I'm one of those people who, if I had the money to comfortably afford a BMW, I would buy a Toyota Prius and a used boat. I like maximizing what I can buy with my money.

Brian said...

Haha, whoa, well, sorry I came across harshly. I'm sure you can understand the frustration, though, of being wedged in a perfectly upright position for 12+ hours across the Pacific. Didn't mean to imply I held it against YOU, because the emphasis was intended to be on the "pampered," not the "assholes," but take it however you want it I guess.

There is life after teaching, and we're not all resigned to a life of failure and economy class, as is implied. I hope someday I find a company willing to fund my travels, but until then it's leg cramps and sleep deprivation for me.

Walter, I'll look into that next time around, thanks.

Stevadoo said...

Brian-I understood the original sentiment of your post, hence the 'signed with love' comment. No offense taken. When I travel on my own dime I always fly coach, and have done the Beijing-to-Newark on Continental trip a couple times.

But business travel is a different animal. I have done plenty of the dreaded "one week business trips to far-off lands" such as San Francisco to Korea, SF to Europe, Korea to Africa, etc.

My company realizes that they can either fly people business class and have them arrive somewhat coherent and ready to get to work or fly coach and arrive cranky and jet lagged. So spending an extra $2,500 on a ticket is absolutely worth it to get more productivity out of your employees. When we send a team of engineers to talk to a Korean shipyard, we'd better be "on" or we'll get our ass handed to us in the negotiations. WeikuBoy doesn't have a clue.

And back to your original post, US airlines (UA and CO) really do suck when compared to foreign ones on long-haul flights (LH and Singapore are the best IMHO). Not sure why that is, but it is.

palladin said...

All the hate is funny to watch, I seriously hope most of it is in jest though.

I'm like Stevadoo, if I'm fronting the entire cost of the flight then I'll opt for coach. But if its for business that's a different situation.

And LoL at all the references to some fat cat CEO in a private jet making the tickets / experience of coach harder on the posters. Seriously....

I know its all the rage to "hate the rich" and "stick it to the man", but realistically most of those your hating on are just middle class who happen to be successful in their lives. They landed a good job, worked their a$$ off, made their company's money (or started their own business), and get to enjoy the fruits of their labor.

It takes more then a college degree to be successful in the world. Its hard word, constant thinking, and an attitude to always look ahead and work for the next opportunity.

Kyle said...

Brian, you say the emphasis was intended to be on "pampered" and not "assholes". But you should be careful about conflating those two concepts. To quote a wise and eloquent K-blogger, "Fuck you, conflation".

Jesus Tapdancing Christ.

Brian said...

Huh?

So, anyway, back to the Friedman column . . .